Welcome to CutieSocks. ("CutieSocks," "we" or "us") website, cutiesocks.ch (the "Site"). We ask that you abide by the terms and conditions that follow, along with any other terms and conditions that may appear on the Site from time-to-time (collectively, the "Conditions"). Your use of the Site constitutes your agreement with the Conditions that follow and we reserve the right to revise these Conditions at any time. When we make changes, we will post them here. You agree to check this section periodically to be aware of any changes and your continued use of the Site shall be considered your agreement to any modified Conditions. If you do not agree to these Conditions, please do not use the Site.
When placing your order, you will be asked to submit some personal data. This information will not be sent to a third party – we do, however, need to provide our distributor with your address so they can deliver your socks to you.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our notice for further information. In order to contract with CutieSocks you must be over 18 years of age and possess a valid credit card issued by a bank acceptable to us. CutieSocks retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
PRICING AND AVAILABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Because of the legal nature of CutieSocks as a sole trader in Switzerland (Einzelunternehmung) and its legal framework, VAT will not be applicable. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. CutieSocks is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.
DELIVERY AND RETURNS
Shipping costs will be added where applicable. For shipping charges, please view the CutieSocks shipping page. Exchanges and refunds During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. CutieSocks cannot accept returns where labels have been removed. Products purchased on sale (discounted price) are not eligible for return or exchange.You are responsible for the shipping of returned items back to CutieSocks. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer's expense. However, CutieSocks will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. All products purchased during our final sale are not eligible for return or exchange. Exchanges and returns can only be made as described in CutieSocks' instructions, which can be found in your confirmation e-mail. All orders are fulfilled at our distribution center in Zürich (Switzerland). We operate Monday to Friday and not on public holidays.When your order is placed we will send you a confirmation of the purchase. Once your package is shipped we will send you an email with final confirmation and instructions on how to track and collect it. Our appointed courier partners in each region deliver all orders. 20 CHF will be charged for uncollected items if the package is to be re-sent. Incorrect contact details An extra charge of 20 CHF will be charged for returned deliveries caused by entering incorrect or insufficient contact details.
We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of the Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by or to CutieSocks. The Contents, and the Site as a whole, are intended solely for personal, non-commercial use by the users of the Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal, non-commercial use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If your payment method has already been charged for an order that is later cancelled, CutieSocks shall issue you a refund.
Most CutieSocks products displayed on the Site are available in the online store while supplies last. In some cases, all merchandise displayed on the Site may not be available for sale online.
We have made every effort to display as accurately as possible the colours of our products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
COPYRIGHT COMPLAINT POLICY-INFRINGEMENT NOTIFICATION
If you believe in good faith that materials hosted by us infringe your copyright, please provide and or inform us with written information . The procedure outlined below is exclusively for notifying CutieSocks that your copyrighted material has been infringed.
Notices of claims of copyright infringement on the Site should be emailed or mailed to:
c/o Y. Schweizer
Please note that you may be liable for damages (including, but not limited to, costs and attorneys fees) if you make a false claim of copyright infringement.We will review and address all notices that comply with the requirements above.
CHOICE OF LAW
These Conditions shall be construed in accordance with the laws of Switzerland, without regard to any conflict of law provisions. Any dispute arising under these Conditions shall be resolved exclusively by the country of Switzerland in the city of Zürich.
LINKS TO OTHER WEBSITES
This Site may contain links to outside services and resources. You acknowledge that (A) CutieSocks is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites; and (B) CutieSocks is not responsible for any other form of transmission received from any linked site. CutieSocks is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CutieSocks of the site. Any concerns regarding any such link should be directed to the particular third party website.
These Conditions are effective unless and until terminated by either you or CutieSocks. You may terminate these Conditions at any time. CutieSocks also may terminate these Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in CutieSocks’ sole discretion you fail to comply with any term or provision of these Conditions. The Conditions relating to Intellectual Property, Indemnification, Disclaimer, Limitation of Liability and Choice of Law shall survive any termination.
This site and the materials and products on this site are provided "as is" and without warranties of any kind. To the fullest extent permitted by law, CutieSocks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. CutieSocks does not represent or warrant that this site will be uninterrupted or error-free, that any defects will be corrected, or that this site or the server that makes the site available are free of viruses or anything else harmful. CutieSocks does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. CutieSocks reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
In no event shall CutieSocks or its suppliers be liable for any indirect, special, punitive, incidental, exemplary or consequential damages that result from (a) the use of, or inability to use, the site; (b) the performance of the services, products and materials available from the site; or (c) the conduct of other users of the site, even if CutieSocks has been advised of the possibility of such damages. You assume total responsibility for your use of the site. Your only remedy against CutieSocks for dissatisfaction with the site or any content is to stop using the site.
Unless otherwise specified and except to the extent CutieSocks products are offered for sale in the Swiss market through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting CutieSocks products and services available in Switzerland. This Site is controlled and operated by CutieSocks from its office in Zürich, Switzerland. These Conditions including, without limitation, any other Conditions that may appear on the Site from time-to-time contain the full understanding with respect to your use and access of the Site and supersede all prior agreements, terms, conditions and understandings, both written and oral, with respect to such use and access of the Site. If any portion of these Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law as nearly as possible to reflect the original intention of the applicable provision, and the remainder of these Conditions shall remain in full force and effect. A printed version of these Conditions and of any notices given to you in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of CutieSocks to insist upon or enforce strict performance by you of any provision of these Conditions shall not be construed as a waiver of any provision or right. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Conditions. We may provide notice to you relating to the Site and/or these terms and conditions by sending an e-mail to your last known e-mail address, and any such notice shall be deemed given and received on the day it is sent. You agree that any cause of action that you may desire to bring arising out of or related to these Conditions and/or the Site must commence within one (1) year after the cause of action arises; otherwise, such cause of action shall be permanently barred. You may not use the Site or export the Content in violation of laws and regulations. If you access the Site from a location outside of Switzerland, you are responsible for compliance with all local laws.